If you see a charge from Affemity, it’s likely your Personalised Plan or Relationship Guide subscription.
When you signed up, you chose a plan that suits your goals — whether it’s weekly, 4-weekly or 12-weekly. We set it to auto-renew so your access to courses, coaching, and guides stays seamless. This way, you can focus on your growth without having to manually renew your subscription every billing cycle.
How to manage future charges: You’re always in total control of your plan. To disable auto-renewal, just follow these steps:
1. Go to the Top-Right Corner: Tap your "Profile" icon. Choose the "My Account" icon. This is your space.
2. Find "Subscriptions": It’s the 3rd essential on your list. Give it a tap.
3. Manage Your Access:
Find the subscription you want to change and tap "See more."
To end a plan, click "Unsubscribe" and follow the on-screen instructions.
The Best Part: You’ll keep full access to all your benefits until the end of your current billing period. No cut-offs, no drama.
I don’t have an active subscription, but I was charged.
If your account looks empty but your bank statement says otherwise, let’s solve this together. We handle these cases individually to make sure everything is fair.
Reach out to us: Drop a message request to our Support team.
We’re fast: We usually jump in to help within 15 minutes. Unlike your ex, we won’t leave you on "read."
The Details: For the full breakdown, check our Payment and Refund Policy.